Refund Policy

Please note, before requesting a refund: -- If you encounter a technical issue with a purchased item, contact our support team for assistance. We can help troubleshoot and resolve your problem right away. Complaints based on false customer expectations or preferences are not valid grounds for a refund.

Eligibility for Refund (Item Not as Described or Non-functional):

Issues must be reported to our Support Team within 5 business days of purchase.
Provide clear evidence that the item differs materially from its description or does not function as advertised in our demo store.
If an item does not function properly, we will rectify the issue within 72 hours (excluding weekends).
You may need to grant temporary access to your store for technical troubleshooting. Failure to do so may delay issue resolution and disqualify you from a refund.
If the problem cannot be fixed and the item is deemed "not as described," you will be entitled to a refund.

Non-Eligibility for Refund :

You bought the item by mistake.
You change your mind after downloading the item.
The item does not meet your expectations or you consider it low quality.
You lack the expertise to use the item.
You request a refund without sufficient justification.
You cannot access the item because it was removed (download items immediately after purchase).
Customization services (e.g., custom development, design, installation, consulting) are non-refundable.
Refunds will be issued for the order total minus any discounts applied.